Refund policy

Web purchases (Paystack)

• Email support@revdash.me from the account address and include the Paystack receipt or transaction reference.
• If you email within 7 days of the first Pro charge, we refund that charge in full.
• After 7 days we refund unused time when Cloud was unavailable, or when we closed the account without cause.
• Cancelling stops the next renewal. Access continues until the end of the period you already paid. We do not refund unused days after a normal cancellation.
• Refunds go through Paystack to the original payment method. Banks usually post them in 3 to 10 working days.

Android purchases (Google Play)

Purchases made in the Android app are refunded under Google Play’s refund policy. Request those in Google Play, or email us and we will point you there.

If we discontinue Pro

If we stop offering the paid Cloud plan, we refund the unused portion of the current subscription period.

Related: delivery policy, payment policies, terms.